Future Branches 2019

November 18 - 20, 2019

Hilton Austin, Austin, TX

Steve Tingley, Director of Media Production at American Family Insurance

Steve Tingley


Director of Media Production
American Family Insurance

Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda

Day One: Plotting and Designing an Efficient and Cost Effective Network

Monday, November 18th, 2019


11:05 AM Keynote: Digital Branch Transformation Requires More Than Leading Technology

As banks of all shapes and sizes look to drive customers & members into branches, and continue on their path of “digital transformation,” a vital ingredient is often overlooked – the employee. A business can spend millions on technology, but if employees are not properly trained on how to leverage such, the likelihood of failure increases significantly. This session will focus on effective methods to train employees & managers to ultimately deliver exceptional branch experiences.