Day One: Plotting and Designing an Efficient and Cost Effective Network
Wednesday, November 20th, 2019
As banks of all shapes and sizes look to drive customers & members into branches, and continue on their path of “digital transformation,” a vital ingredient is often overlooked – the employee. A business can spend millions on technology, but if employees are not properly trained on how to leverage such, the likelihood of failure increases significantly. This session will focus on effective methods to train and communicate employees & managers to ultimately deliver exception branch experiences.