Future Branches 2019

November 18 - 20, 2019

Hilton Austin, Austin, TX

Aaron Vallely, VP of Retail Experience at Hawaii State Federal Credit Union

Aaron Vallely


VP of Retail Experience
Hawaii State Federal Credit Union

Check out the incredible speaker line-up to see who will be joining Aaron.

Download The Latest Agenda

Day Two: Reading Your Customer’s Mind: Balancing High Tech and High Touch

Tuesday, November 19th, 2019


10:50 AM Fireside Chat: Millennials, Technology and Branch Design

A panel of Credit Unions with large millennial membership bases.  Each have fundamentally changed the way they think about branches, technology and branding for both their current and prospective members.  
•         How did determine desired branch efficiency requirements for future branches?
•         What technology did you consider and in the end select and why?
•         How did you change your branding to attract not only students but also new members? 
•         How did branch choreography play a part in onboarding members to use new technologies?  
•         What would you do differently? 
•         What is next?
Speaker to be named, Hyosung
Along with two credit union executive panelists