Eileen Phelps | Future Branches Austin

Future Branches Austin 2025

November 18 - 20, 2025

JW Marriott Austin, TX

Eileen Phelps

Chief Operating Officer Credit Union of America

Eileen Phelps is the Chief Operations Officer for Credit Union of America in Wichita, KS. She has over 30 years of experience in the financial services industry. Beginning her career as a teller, Eileen has served as a Loan Officer, Branch Manager, Electronic Services Manager, and V.P. of Real Estate. As Chief Services Officer, she oversaw real estate, all payment systems as well as a high-performing call center. Eileen draws on this vast experience in her current position as COO of a $924M credit union overseeing 14 branches.

Eileen is a graduate of CUNA Management School, Madison. She holds both the Certified Credit Union Executive (CCUE) and Credit Union Compliance Expert (CCUE) designations.

Eileen enjoys football, swimming in her backyard pool, and boating.  She lives with her husband in Wichita, KS. She and Steve have eight children and 15 grandchildren. Yes, she has pictures!

Check out the incredible speaker line-up to see who will be joining Eileen.

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