Krystal currently holds the position, Vice President of Member Experience for Tucson Federal Credit Union. She graduated from St. Mary’s College with her Bachelors in Business Management. She began her career in the financial industry 24 years ago holding positions from front line retail, call center management, Treasury Management Sales, Mortgage Origination and Business Lending. Her responsibility with TFCU is to continue to look for transformational change in delivery of services through technology and exceptional member service. TFCU was first to market in Arizona with ITM technology and she lead the project. Krystal gives back to her community by serving on several non-profit boards such as AVIVA Children’s Services, Make a Wish and American Youth Soccer Organization. She is supported by her loving family including her husband Mike of 15 years and three beautiful children.