November 18 - 20, 2025
JW Marriott Austin, TX
Matthew is the Chief Operating Officer for Tucson Federal
Credit Union. He has been in his position for 11 years, and with TFCU for
26. His primary areas of responsibility are Operations,
Marketing/Community Relations and Wealth Management, with a focus on Branch
Transformation and the future of TFCU’s member experience delivery
channels. He is a strong believer that TFCU’s responsibility to its
membership is to ensure an exceptional service experience through all delivery
channels and that branches will continue to have a very important role to
play. He also writes a blog for the TFCU Operations Team to create a more
personal dialogue and break down barriers and has found that to be very
rewarding. Matthew gives back to his community by serving on a non-profit
board, The El Rio Health Center Foundation, where he has been President for the
last two years. He was a member of Tucson Old Pueblo Rotary for 7 years,
where their focus is on providing educational resources for underprivileged
children in Pima County. Matthew has been married to his wife, Tracy, for
26 years and they have two beautiful daughters, Katie 21 and Emily 19.
Check out the incredible speaker line-up to see who will be joining Matthew.
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