Rene Alfaro

Rene Alfaro has over 20 years of financial service experience and has been involved in branch transformation, cash automation and led the Universal Banker initiative at Broadway Bank. He has held positions in Retail Branch Management, Operational Leadership and Call Center oversight. He is currently Senior Vice President working closely with key partners across a matrixed organizational structure to provide leadership and direction for the profitable growth and operational support across the Sales and Service (branch) Network. He has ownership of the bank’s call center strategy and is focused on delivering a seamless customer experience regardless of channel utilization. He is an agile leader with proven success in team development and change leadership.