The Lynq™ personal digital engagement platform by Agent IQ improves communication and engagement between financial institutions and their customers, leading to happier, more loyal, and more profitable relationships. The Lynq platform allows your customers to select and engage with a personal banker for all their financial needs across any digital channel; just like they are used to engaging with their family and friends. The configurable built-in Augmented Intelligence supports your banker to be more efficient and automate mundane tasks. Financial institutions can get real-time insights into what their customers are talking about and use the platform to provide proactive assistance and strengthen the relationship between banker and customer. Lynq is the tool that allows your bankers to better connect, engage, and support customers, and create relationships in the digital world that are just as personal as in the real world, but even more enhanced.