Karen Mawyer

Karen Mawyer joined the Broadway Bank leadership team in August 2017.  Karen has been in the banking industry for 25 years and has experience across a full range of banking products, services and customer experiences.  Karen came to Broadway after 17 years with USAA and USAA Bank.  

At Broadway, Karen leads teams at 36 Financial Centers across the San Antonio and Austin regions which offer excellence in relationship banking, private and business banking and wealth management services. Karen’s goal is to elevate the customer experience by focusing on simple financial solutions, innovative products and services, and excellent customer service. She is currently leading the transformation of both the physical and digital footprint of the financial centers to evolve how customers do business with the bank. 

Karen is a native to San Antonio and graduated from Texas A&M University, College Station with a Bachelor of Business Administration, Accounting.  She also holds her CPA license, is Net Promoter Certified, is a Certified Product Manager, and is a Lean Six Sigma Greenbelt.