Michael Koch

Be sure to join these interactive roundtable sessions and take a deep dive into the specific areas you came to discuss. Opportunities to problem-solve with peers in real time are the best way to go home armed with solutions to put in place immediately. Take control of your own event experience!  

Roundtable: Maximizing Retail Staff Potential and Time with Cross-Functional Support  

• Michael Koch, SVP, President – Region, Happy State Bank  

Roundtable: Strategies for Successful Mergers and Acquisitions  

• Tara Baker, AVP of Branches, All In Credit Union  

Roundtable: Creating a Common Purpose and Culture in an Era of Remote Work  

• Amanda McKenzie, Vice President, Director of Human Resources, First United Bank & Trust  

Roundtable: Using Branch WFM to Drive Sales and Enhance CX 

• Jackie Hudson, Global VP and General Manager, Verint 

Roundtable: Engage and Support Employees with AI & Technology in Training and Development 

• Amy Ballard, AVP of Member Experience, 3Rivers Federal Credit Union 

Roundtable: The Mind Reader's Advantage: How AI can Turn Every Interaction into Opportunity 

• BusinessNEXT