Sean Albertson is a keynote speaker, transformation strategist, and former customer experience executive in financial services. As the creator of the On the ROCKS Series, he helps organizations overcome misalignment and regain momentum through metaphor-driven tools and practical leadership strategies. With 25+ years of experience at companies like Charles Schwab, Sean brings deep expertise in aligning strategy, service, and culture, especially in fast-changing environments. Known for turning friction into flow, he empowers leaders to create clarity, connection, and lasting impact.