Zingly.ai

Zingly.ai is a next-generation AI and digital-first customer experience platform built for banks, credit unions, and financial services organizations. Anchored by Zingly Rooms, which are persistent and always-on digital spaces that unify all customer interactions across voice, chat, email, and video, the platform empowers institutions to deliver seamless, personalized engagement at scale. At its core is Agentic AI, capable of autonomously resolving routine requests while seamlessly escalating to human experts for complex needs. Zingly’s Voice AI extends these capabilities into telephony, delivering natural, multilingual service and transitioning conversations into digital spaces for continuity and higher value engagement. This balance of automation and high-touch service transforms contact centers from cost centers into revenue growth engines. Zingly enables financial institutions to grow deposits, increase wallet share, and activate dormant customers, all while improving efficiency and member satisfaction. With Safe-AI technology and compliance guardrails, Zingly helps institutions modernize CX and build relationships that last.