November 18 - 20, 2025
JW Marriott Austin, TX
The study highlights a pivotal shift within the banking and credit union sectors towards accelerated digital transformation to keep pace with burgeoning fintech competition and evolving customer expectations. According to the study, 64.50% of respondents have increased their technology spending in 2024. This underscores the industry’s commitment to harnessing advanced technologies like AI and data analytics to enhance digital and in-person service integration.
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