Amy Ballard

Be sure to join these interactive roundtable sessions and take a deep dive into the specific areas you came to discuss. Opportunities to sit and learn from executives like these do not exist elsewhere. Take control of your own event experience. 

Roundtable: Maximizing Retail Staff Potential and Time with Cross-Functional Support  

• Michael Koch, SVP, President – Region, Happy State Bank  

Roundtable: Strategies for Successful Mergers and Acquisitions  

• Tara Baker, AVP of Branches, All In Credit Union  

Roundtable: Creating a Common Purpose and Culture in an Era of Remote Work  

• Amanda McKenzie, Vice President, Director of Human Resources, First United Bank & Trust  

Roundtable: Using Branch WFM to Drive Sales and Enhance CX 

• Jackie Hudson, Global VP and General Manager, Verint 

Roundtable: Engage and Support Employees with AI & Technology in Training and Development 

• Amy Ballard, AVP of Member Experience, 3Rivers Federal Credit Union 

Roundtable: The Mind Reader's Advantage: How AI can Turn Every Interaction into Opportunity 

• BusinessNEXT