Angela Aguirre | Future Branches Austin

Future Branches Austin 2025

November 18 - 20, 2025

JW Marriott Austin, TX

Angela Aguirre

Angela Aguirre

SVP Member Experience- Digital Smart Financial Credit Union

Day 2: From Transactions To Relationships: Elevating CX In A Trust-Driven Era

3:20 PM Track C: Panel: Best Practices for Elevating Mortgages and Lending

Digital lending platforms are transforming access to credit—but overcoming risks, streamlining processes without losing personalization, and addressing customer skepticism remain key challenges today! Our panel will be bringing their passion for lending to the table alongside forward-thinking approaches to online lending to give you a view into how to make the most out of your loan lines. Join this panel to hear actionable solutions for:

• Integrating digital lending partners, platforms, automation and AI for underwriting, and more

• Simplifying loan application processes without sacrificing personalization

• Overcoming customer skepticism about digital lending services

• Transforming digital lending to serve more customers quicker, and responsibly


Check out the incredible speaker line-up to see who will be joining Angela.

Download The Latest Agenda