Anne Hewitt

Anne Hewitt

Assistant Vice President Retail Services UT Federal Credit Union

Anne Hewitt serves as Senior Vice President and Chief Retail Officer at UT Federal Credit Union, where she leads branch operations, community engagement, and strategic partnerships across the state. With a strong background in community banking from 2009 to 2017, Anne brought her passion for people-focused leadership and operational excellence to the credit union industry when she joined UTFCU in 2017. At UT Federal Credit Union, Anne has been instrumental in shaping innovative roles that bridge financial services with community impact, including launching initiatives in financial literacy, forging partnerships with local colleges and universities, and developing leadership pipelines through new branch and community management positions. She is recognized for her ability to blend operational strategy with relationship-driven leadership, ensuring that the credit union not only grows but also strengthens the communities it serves.

Creating Trust and Loyalty Through CX and Connected Culture

3:10 PM Panel: Financial Literacy That Lands: Programs, Partnerships, and Being Present in the Community

Financial literacy efforts are most effective when they move beyond one-time education and become part of a broader strategy for building trust, relevance, and long-term community relationships. This panel explores how banks and credit unions are designing financial literacy initiatives that resonate with different audiences. Speakers will discuss which programs are generating meaningful engagement, how partnerships with schools, nonprofits, businesses, and local organizations are expanding reach, and why being physically present in the community remains essential to credibility and impact. The conversation will also examine how institutions are aligning financial literacy efforts with mission to create differentiators for those communities. Attendees will hear practical examples of:

• Building partnerships that extend reach and relevance 

• Measuring impact beyond event attendance or program volume 

• Strengthening trust through visible and consistent community presence


Check out the incredible speaker line-up to see who will be joining Anne.

Download The Latest Agenda