Anne Hewitt

Chief Retail Officer, Senior Vice President UT Federal Credit Union

Anne Hewitt serves as Senior Vice President and Chief Retail Officer at UT Federal Credit Union, where she leads branch operations, community engagement, and strategic partnerships across the state. With a strong background in community banking from 2009 to 2017, Anne brought her passion for people-focused leadership and operational excellence to the credit union industry when she joined UTFCU in 2017. At UT Federal Credit Union, Anne has been instrumental in shaping innovative roles that bridge financial services with community impact, including launching initiatives in financial literacy, forging partnerships with local colleges and universities, and developing leadership pipelines through new branch and community management positions. She is recognized for her ability to blend operational strategy with relationship-driven leadership, ensuring that the credit union not only grows but also strengthens the communities it serves.

Day 1: Growth By Design: Building Smarter For A Rapidly Changing Market

3:00 PM Working Group on Fraud

Join this working group to share and brainstorm around the latest instances of fraud and fraud prevention in a low-key setting. As leaders of financial institutions, simply sharing your own experiences with different types of scams, and lessons learned can be the most powerful to hear what is happening around the country and think through different cases ahead of time so that you can be prepared the next time your organization comes across a new use case. We’ll talk check fraud, wire fraud, impersonation fraud, payment fraud, card fraud and ACH fraud. Walk away with:

A real-world view of how fraud is evolving across institutions of all sizes and geographies
Peer-tested mitigation strategies and response protocols you can adapt immediately
Employee training tactics that actually work in preventing front-line exposure
Tips for member and customer education that help build trust and awareness
Early warning signs and red flags to help your team identify threats faster
A stronger fraud-fighting network of peers you can stay connected with after the session

Check out the incredible speaker line-up to see who will be joining Anne.

Download The Latest Agenda