Billie Jo Cardenas | Future Branches Austin

Future Branches Austin 2026

December 1 - 3, 2026

Hilton Austin, TX

Billie Jo Cardenas

Billie Jo Cardenas

Chief Experience Officer Sun Community Credit Union

As the CXO of Sun Community Credit Union, Billie oversees all member-related operations, including Branches, Contact Center, Digital, Marketing, and VOM. She also leads the Credit Union’s Training & Development initiatives. With over 25 years of leadership in retail banking, Billie has built dynamic teams focused on transforming the banking experience through storytelling, innovative branch design, and, most importantly, a needs-based approach to sales and strategic growth.

Check out the incredible speaker line-up to see who will be joining Billie Jo.

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