Colleen Vukelic

Colleen is currently responsible for Business & Process Optimization in the US for BMO Harris Bank.  Previous to this role she had responsibility for Sales and Service platforms, digital adoption and channel migration for North America at BMO.  

Her broad based knowledge of financial services and customer relationship management spans 30 plus years in the financial services industry. Her expertise includes all aspects of retail banking, sales management, and large corporate projects including mergers and acquisitions.  She’s focused on maximizing productivity and effectiveness of the employee and customer experience in our ever growing multi-channel environment.