Deena Otto

Deena Otto has over 18 years of experience in Operations Management and Marketing Communications. She joined Stanford FCU as Chief Operating Officer in 2021 and is responsible for all retail operations, business development and marketing communications. Deena was previously with Wescom Credit Union in Southern California where she oversaw several areas including Marketing, Human Resources, Enterprise Risk & Legal, Contact Center, Payment Operations, and Digital Channels. Deena is passionate about sharing the credit union story through her member-facing teams. She has her Master’s in Business Administration (MBA) from Washington State University, Carson College of Business.