Derrick Harris

Derrick currently serves as Senior Vice President, Branch Operations for PenFed. He is responsible for 43 financial centers globally along with 300+ teammates across 1 country, 2 U.S. Territories, 13 states, and the District of Columbia. In addition he is entrusted to develop teammates, execute strategy, meet/exceed performance expectations, and grow the value of Branch Operations. He operates as the senior leader for Branch Operations between various internal line of business partners to enhance internal partnerships. He maintains a critical eye on the member experience, and collaborate in the development of both process/routines that will transform the organization. One of his many accomplishments included building and implementing a goal performance matrix which clearly established key business KPIs, and sales/service performance monitoring. In 2019 Derrick was awarded the PenFed Employee Of The Year Award for his professional and dedicated service to PenFed. Formerly Derrick was a Senior Vice President, Consumer Market Executive with Bank of America (BOA). He had the opportunity lead teams in both Baltimore, MD and within the Washington, DC metro area. He started his 20+ year career at BOA as part of the Branch Manager Training Program. Prior to his many Executive roles, Derick spent time as a Branch Manager and a Consumer Market Manager all within the Washington, DC Metro Area. These positions provided him the opportunity to manage, lead, and coach large teams with the key responsibilities of employee development, increased market penetration, establishing and exceeding sales goals, and delivering a world class client experience. Community involvement is important to Derrick and he routinely gives his time to organizations such as the Washington DC Capital Area Food Bank, March of Dimes, and Habitat for Humanity. In addition annually he participates in and the annual Thanksgiving Dinner Pict Up coordinated by his Fort Hood (TX) Financial Center. Derrick was born and raised in Dayton, OH and holds a Bachelor of Arts in History from Providence College (Providence, Rhode Island). He currently resides in Arlington, VA.