Frank Lazaro

·      Ensuring you’ve got the right data and tech stack in place to fuel the AI engine

·      Consider the real world use of AI across your ecosystem and test and learn along the way

·      Writing a code of conduct for working with systems like ChatGPT so your employees know how to use it

·      Partner with compliance, security and fraud teams up front to overcome internal concerns as they come up

·      Prioritizing investments given budgetary and time constraints