November 18 - 20, 2019
Hilton Austin, Austin, TX
Day Two: Reading Your Customer’s Mind: Balancing High Tech and High Touch
Tuesday, November 19th, 2019
8:55 AM Keynote: Using Digital Training Methods to Equip Your Branch Staff with the Interpersonal Skills They Need
- Why Gina's team was tasked with created this new digital training method?
- How it was created? What technology was used?
- How it was rolled out and what early successes have been?
- What the future of the program looks like for the company