Jackie Hudson

Global Vice President and General Manager, Branch Workforce Solutions Verint

Jackie Hudson is the Global Vice President and General Manager of Verint Branch Workforce Solutions. Jackie is one of the industry’s leading branch workforce optimization professionals who has had a career focus on improving efficiency, productivity, and sales effectiveness in retail banking. She is an experienced technology and consulting executive who has pioneered new offerings and solutions and worked closely with banking leaders across the globe on the largest and most sophisticated branch workforce optimization deployments.

FROM TRANSACTIONS TO RELATIONSHIPS: ELEVATING CX IN A TRUST-DRIVEN ERA

12:25 PM Interactive Thought-Leader Roundtables

Be sure to join these interactive roundtable sessions and take a deep dive into the specific areas you came to discuss. Opportunities to problem-solve with peers in real time are the best way to go home armed with solutions to put in place immediately. Take control of your own event experience! 

Roundtable: Maximizing Retail Staff Potential and Time with Cross-Functional Support

Michael Koch, SVP, President – Region, Happy State Bank

Roundtable: Strategies for Successful Mergers and Acquisitions

Tara Baker, AVP of Branches, All In Credit Union

Roundtable: Creating a Common Purpose and Culture in an Era of Remote Work

Amanda McKenzie, Vice President, Director of Human Resources, First United Bank & Trust

Roundtable: Using Branch WFM to Drive Sales and Enhance CX

Jackie Hudson, Global VP and General Manager, Verint

Roundtable: Engage and Support Employees with AI & Technology in Training and Development

Amy Ballard, AVP of Member Experience, 3Rivers Federal Credit Union

Roundtable: The Mind Reader's Advantage: How AI can Turn Every Interaction into Opportunity

BusinessNEXT

Check out the incredible speaker line-up to see who will be joining Jackie.

Download The Latest Agenda