Site Tours and Reception: Dec 3, 2024 | Main Days: Dec 4-6, 2024
Austin Marriott Downtown, TX
Jerone is responsible for Solution Development and creating new solutions to our customers’ real world problems. With experience in Solution Development and Strategy globally across B2B verticals such as technology, finance, and government; Jerone brings a wealth of knowledge and of experience in Co-creating solutions with clients to drive their business growth. She recently joined Samsung B2B Mobile in 2022. Prior to Samsung she created and launched VCCP Singapore’s B2B offering, where she led strategic go-to-market strategies for global, regional and local B2B clients.
Today’s customer expects frictionless service on any channel that they connect with you on. They don’t see silos and want their issues fixed fast and reliably. But this is easier said than done. Join this keynote panel discussion with several banking executives who will tell us how they are:
· Acknowledging customers don’t care which channel they use, as long as their experience is quick, easy & convenient
· Making strides to better connect the digital and the physical banking environment to so you can offer more flexible and frictionless experiences
· Thinking strategically about the entire journey and eliminating customer pain points, particularly as some customers adapt to digital
· Creating strong alignment across all business units as well as constant iteration to take into account changing customer needs.
Check out the incredible speaker line-up to see who will be joining Jerone.
Download The Latest Agenda