Jo Davenport
SVP Fraud Director Third Coast BankJo Davenport, CFCI, CCCI, with over 30 years of experience in the financial services industry, with a specialization in fraud management. Subject matter expert in wire transfer, ACH, checks, account takeover, BEC, elder exploitation and card related activity. Currently, the Senior Vice President, Director of Fraud for Third Coast Bank headquartered in Humble Texas. Responsible for Bank's Fraud Prevention program, and a team of analyst and investigators, whose primary roles are prevention, detection, recovery, reporting, education, and investigation.
Creating Trust and Loyalty Through CX and Connected Culture
11:50 AM The Solution Exchange: Rapid-Fire Spotlights, Focused Discussions
Like a trading floor for ideas, The Solution Exchange brings banking leaders to the table to discuss the strategies, insights, and solutions that impact the future of their organizations. Each roundtable zeroes in on a critical topic—from AI and data strategy to customer experience and branch distribution—creating a space for open dialogue, fresh perspectives, and practical solutions. Guided by an industry expert, these small-group sessions encourage active idea trading, collaborative problem-solving, and meaningful connections with innovators striving for similar goals. With focused topics, candid conversation, and a highly interactive format, The Solution Exchange offers the perfect environment to explore new approaches and leave with actionable insights.
- Accelerating Account Opening and Onboarding Without Adding Complexity
- Improving Deposit Growth Through Better Targeting and Engagement
- Reducing Manual Work Across Retail Banking Operations
- Strengthening Fraud Prevention for Banks and Credit Unions
- Modernizing Lending Workflows for Faster Decisions
- Supporting Frontline Teams With Better Insights
- Enhancing Contact Center Performance and Personalization
Check out the incredible speaker line-up to see who will be joining Jo.
Download The Latest Agenda