Kelly Hofheins | Future Branches Austin

Future Branches Austin 2025

November 18 - 20, 2025

JW Marriott Austin, TX

Kelly Hofheins

VP Member Experience Mountain America Credit Union

Kelly has been with Mountain America Credit Union for 19 years. The majority of her career was spent running the Service Center where she developed a passion for member experience and employee engagement. Four years ago she transitioned to her role as VP of Member Experience where she is able to listen to member feedback and work with different areas of the organization to improve internal and external service.

Check out the incredible speaker line-up to see who will be joining Kelly.

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