Kevin Poirot | Future Branches Austin

Future Branches Austin 2025

November 18 - 20, 2025

JW Marriott Austin, TX

Kevin Poirot

Kevin Poirot

Chief Strategy Officer PWCampbell
Kevin Poirot
Since joining PWCampbell in 1998, Kevin has continually advanced through the company, developing an all-encompassing understanding of the design-build process. Kevin directed the development and growth of the Branded Environments division, overseeing operations, strategies, and business objectives. In his current role, Kevin works closely with senior management to improve and evolve the company’s business operations, execute business initiatives, and lead strategic planning. He also serves as a member of the PWCampbell Planning Committee.

Day 2 - Nov. 19 - FROM TRANSACTIONS TO RELATIONSHIPS: ELEVATING CX IN A TRUST-DRIVEN ERA

12:25 PM Interactive Thought-Leader Roundtables

Be sure to join these interactive roundtable sessions and take a deep dive into the specific areas you came to discuss. Opportunities to problem-solve with peers in real time are the best way to go home armed with solutions to put in place immediately. Take control of your own event experience!  

 

Roundtable: Maximizing Retail Staff Potential and Time with Cross-Functional Support  

  • Michael Koch, SVP, President – Region, Happy State Bank  

 

Roundtable: Strategies for Successful Mergers and Acquisitions  

  • Tara Baker, AVP of Branches, All In Credit Union  

 

Roundtable: Creating a Common Purpose and Culture in an Era of Remote Work  

  • Amanda McKenzie, Vice President, Director of Human Resources, First United Bank & Trust  

 

Roundtable: Using Branch WFM to Drive Sales and Enhance CX 

  • Jackie Hudson, Global VP and General Manager, Verint 

 

Roundtable: Engage and Support Employees with AI & Technology in Training and Development 

  • Amy Ballard, AVP of Member Experience, 3Rivers Federal Credit Union 

 

Roundtable: The Mind Reader's Advantage: How AI can Turn Every Interaction into Opportunity 

  • BusinessNEXT 

Check out the incredible speaker line-up to see who will be joining Kevin.

Download The Latest Agenda