Day Three: Facing the Future Head On: Are You Ready?
Wednesday, November 20th, 2019
•Your customer only has so many readily available options when it comes to what they can do with their money
•You need to take this into consideration when planning the experiences they can have with you and make those experiences more personal and efficient
•First step involves understanding what customer data you need to accomplish this ‘personal’ experience and why
•Using the more in depth data you can collect from them to really give them what they want and need