Marilyn Howe

Senior Manager, Advisory Services Diebold Nixdorf

Marilyn Howe is a Senior Manager in Diebold Nixdorf’s Global Advisory Services team, where she focuses on data analytics and market research to strategically support and guide FIs in their quest to optimize and transform their footprint. Previously, Ms. Howe led a team of analysts in developing strategic plans for the North America Branch and ATM Network at Citi. She brings more than 10 years of experience in corporate finance and analytics, including roles with Union Bank and Padre Dam Municipal Water District and holds a Masters in Geographic Information Science from San Diego State University. From a leadership perspective, Marilyn founded and chaired the Citi Women’s Network of California, a group of 700+ employees working to promote personal and professional growth, while championing gender equity in the workplace. She also serves as Board President for Hannah’s Family Center, a San Diego nonprofit dedicated to assisting families experiencing trauma. Originally from Washington State, Marilyn currently resides in San Diego, CA.

Day One- December 4th 2024

4:00 PM Optimized and Efficient | Data-Driven Approach to Network Transformation

Financial institutions (FIs) must rethink the structure, operations and role of their channels to remain competitive as evolving consumer behaviors continue to affect delivery strategies. Efficiency is at the forefront of industry-wide priorities in 2024, as FI’s transition from network “right-sizing” to streamlining digital capabilities and lowering cost to serve through self-service channels. Additionally, designing an ideal CX while enhancing employee and client experience continues to be a critical factor driving transformation goals. During this presentation, we will:

· Review an approach to navigating this increasingly complex technology-rich environment.

· Discuss the steps required to develop a roadmap best suited to your institution’s strategy and consumer needs.

· Identify market usage and demand through consumer research and data analytics.

· Learn how to support branch and self-service efficiency with the right mix of technology & functionality to improve the consumer experience.

Check out the incredible speaker line-up to see who will be joining Marilyn.

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