Ryan Renfroe

Chief Retail Banking Officer GBC Bank

Ryan Renfroe is a seasoned banking executive with over 25 years of experience leading retail, lending, and mortgage operations across regional and national markets. As Chief Retail Banking Officer at GBC Bank, he oversees the bank’s branch network, consumer and mortgage lending strategy, and product delivery across Central Indiana.

Day 2: From Transactions To Relationships: Elevating CX In A Trust-Driven Era

3:20 PM Panel: Best Practices for Elevating Mortgages and Lending

Digital lending platforms are transforming access to credit—but overcoming risks, streamlining processes without losing personalization, and addressing customer skepticism remain key challenges today! Our panel will be bringing their passion for lending to the table alongside forward-thinking approaches to online lending to give you a view into how to make the most out of your loan lines. Join this panel to hear actionable solutions for:

• Integrating digital lending partners, platforms, automation and AI for underwriting, and more

• Simplifying loan application processes without sacrificing personalization

• Overcoming customer skepticism about digital lending services

• Transforming digital lending to serve more customers quicker, and responsibly

Check out the incredible speaker line-up to see who will be joining Ryan.

Download The Latest Agenda