Future Branches Austin 2025

Future Branches Austin 2025

November 18 - 20, 2025

JW Marriott Austin, TX

Our Speakers

Karen Gutiérrez, Senior Content Director, Social at U.S. Bank

Karen Gutiérrez

Senior Content Director, Social
U.S. Bank

Daniel Hoke, S.V.P. | Group Head, Retail Branch Optimization and ATM Banking at U.S. Bank

Daniel Hoke

S.V.P. | Group Head, Retail Branch Optimization and ATM Banking
U.S. Bank

Natalie Julich, Head of Experience Design at Arvest Bank

Natalie Julich

Head of Experience Design
Arvest Bank

Art Stevens, President, Retail Banking at Trustmark Bank

Art Stevens

President, Retail Banking
Trustmark Bank

Josie Huelskamp, President-Retail and Digital Banking at FirstBank

Josie Huelskamp

President-Retail and Digital Banking
FirstBank

Juanita Robinson, VP, Process Improvement Consultant at BOK Financial

Juanita Robinson

VP, Process Improvement Consultant
BOK Financial

Kathy Jumper, Chief Executive Officer at Orange County's Credit Union

Kathy Jumper

Chief Executive Officer
Orange County's Credit Union

Heather Kesner, Executive Vice President | Branch and Small Business Regional Executive at U.S. Bank

Heather Kesner

Executive Vice President | Branch and Small Business Regional Executive
U.S. Bank

Kaylynn Irsik, Retail Support Operations/Hiring Manager at Zions Bank

Kaylynn Irsik

Retail Support Operations/Hiring Manager
Zions Bank

Chuck Frederick, EVP, Chief Retail Officer at Academy Bank

Chuck Frederick

EVP, Chief Retail Officer
Academy Bank

Jason Furer, Senior Vice President-Channel Distribution Strategy Leader at Wesbanco

Jason Furer

Senior Vice President-Channel Distribution Strategy Leader
Wesbanco

Pam Haller, Chief Experience Officer at Royal Credit Union

Pam Haller

Chief Experience Officer
Royal Credit Union

Derrick Harris, Senior Vice President, Branch Operations at PenFed Credit Union

Derrick Harris

Senior Vice President, Branch Operations
PenFed Credit Union

Vanessa Hernandez, Chief Retail Delivery Officer at MIDFLORIDA Credit Union

Vanessa Hernandez

Chief Retail Delivery Officer
MIDFLORIDA Credit Union

Deborah Lumpkin, Senior Partner at Centier Bank

Deborah Lumpkin

Senior Partner
Centier Bank

Matthew Benidt, Branch Banking Operations Group Director at Western Alliance Bank

Matthew Benidt

Branch Banking Operations Group Director
Western Alliance Bank

Megan Biggam, Head of Retail Banking at Byline Bank

Megan Biggam

Head of Retail Banking
Byline Bank

Nikki Butler, Director, Retail at STCU

Nikki Butler

Director, Retail
STCU

Anita Murphy, Vice President Of Retail Operations at Grow Financial Federal Credit Union

Anita Murphy

Vice President Of Retail Operations
Grow Financial Federal Credit Union

Rebecca Pike, Senior Retail Manager – Member Services at UFCU

Rebecca Pike

Senior Retail Manager – Member Services
UFCU

RJ Montes, VP Regional Branch Service at Dupaco Community Credit Union

RJ Montes

VP Regional Branch Service
Dupaco Community Credit Union

Zeke Hellenbrand, Director, Retail Branch Operations at BCU BCU Logo

Zeke Hellenbrand

Director, Retail Branch Operations
BCU

Denise Phelps, Director of Diversity & Engagement, at First United Bank & Trust

Denise Phelps

Director of Diversity & Engagement,
First United Bank & Trust

Tamara Scott, Vice President, Retail Delivery at Premier America Credit Union

Tamara Scott

Vice President, Retail Delivery
Premier America Credit Union

Malori Schlosser, Director, Retail Operations at WECU

Malori Schlosser

Director, Retail Operations
WECU

Kellie Eldridge, VP Retail Sales & Service at Five Star Credit Union

Kellie Eldridge

VP Retail Sales & Service
Five Star Credit Union

Dan Newberry, EVP/COO at TTCU

Dan Newberry

EVP/COO
TTCU

Erik Schwink, AVP, Virtual Engagement Leader at SECU of Maryland

Erik Schwink

AVP, Virtual Engagement Leader
SECU of Maryland

Jason VanSickle, VP, Managing Director of Consumer Services at First United Bank & Trust

Jason VanSickle

VP, Managing Director of Consumer Services
First United Bank & Trust

Charles Shasky, Assistant Vice President of Education at United Heritage Credit Union

Charles Shasky

Assistant Vice President of Education
United Heritage Credit Union

Randy Bresee, Vice President of Member Experience at Rivermark Community Credit Union Rivermark Community Credit Union Logo

Randy Bresee

Vice President of Member Experience
Rivermark Community Credit Union

Sam Poole, Senior Vice President/Chief Retail Officer at Chesapeake Bank

Sam Poole

Senior Vice President/Chief Retail Officer
Chesapeake Bank

Kari Solomonson, Vice President, Retail Team Leader at Peoples State Bank Peoples State Bank Logo

Kari Solomonson

Vice President, Retail Team Leader
Peoples State Bank

Julie Kleffel, EVP, Chief Banking Officer at Seacoast Bank

Julie Kleffel

EVP, Chief Banking Officer
Seacoast Bank

Steve Hamilton, Senior Vice President, Designer in Residence at Ponce Bank

Steve Hamilton

Senior Vice President, Designer in Residence
Ponce Bank

Chuck Olsson, Chief Human Resources Officer at First United Bank & Trust

Chuck Olsson

Chief Human Resources Officer
First United Bank & Trust

Mindy Richburg, Director, Retail Support & Development at Five Star Credit Union

Mindy Richburg

Director, Retail Support & Development
Five Star Credit Union

Marsha Womack, First Vice President/ Director of Retail Banking at Citizens Trust Bank

Marsha Womack

First Vice President/ Director of Retail Banking
Citizens Trust Bank

Roy Mansch, Vice President of Retail Operations at Credit Union Of America

Roy Mansch

Vice President of Retail Operations
Credit Union Of America

Tony Brusio, AVP, Sales and Service Development Leader at SECU of Maryland

Tony Brusio

AVP, Sales and Service Development Leader
SECU of Maryland

Kenyon Warren, Chief Retail Officer at UFCU

Kenyon Warren

Chief Retail Officer
UFCU

Steve Ervolino, CIO at Dupaco Community Credit Union

Steve Ervolino

CIO
Dupaco Community Credit Union

Richard J. Sellwood MBA, CUDE, SVP/Chief Operating Officer at USF Federal Credit Union

Richard J. Sellwood MBA, CUDE

SVP/Chief Operating Officer
USF Federal Credit Union

Danielle Milner, CXO at Community Financial Credit Union

Danielle Milner

CXO
Community Financial Credit Union

Libby Socha, Director of Retail Management at Members Cooperative Credit Union

Libby Socha

Director of Retail Management
Members Cooperative Credit Union

Craig Felker, Assistant Vice President, Director of Client Experiences at Paducah Bank Paducah Bank Logo

Craig Felker

Assistant Vice President, Director of Client Experiences
Paducah Bank

Ray Ragan, Chief Information & Technology Officer at Security Plus Federal Credit Union

Ray Ragan

Chief Information & Technology Officer
Security Plus Federal Credit Union

Aaron Young, SVP of Retail Operations at Credit Union of Southern California

Aaron Young

SVP of Retail Operations
Credit Union of Southern California

Sundeep Kapur

/
Mid-South Community Credit Union

Lorie Heller, CXO at Tower Community Bank

Lorie Heller

CXO
Tower Community Bank

Emily Valenta, Director of Member Experience at Canvas Credit Union

Emily Valenta

Director of Member Experience
Canvas Credit Union

Glenn Tresemer, Vice President, Regional at Marquis

Glenn Tresemer

Vice President, Regional
Marquis

Gina Bleedorn, President at Adrenaline Adrenaline Logo

Gina Bleedorn

President
Adrenaline

Steve Nogalo, General Manager, North American Banking at NCR Atleos NCR Atleos Logo

Steve Nogalo

General Manager, North American Banking
NCR Atleos

Ben La Macchia, Senior Vice President at La Macchia Group

Ben La Macchia

Senior Vice President
La Macchia Group

Tim Klatt, VP of Strategic Service at La Macchia Group

Tim Klatt

VP of Strategic Service
La Macchia Group

Simon Powley, Head of Global Advisory Services at Diebold Nixdorf

Simon Powley

Head of Global Advisory Services
Diebold Nixdorf

Rick DeLisi, Author and Lead Research Analyst at Glia

Rick DeLisi

Author and Lead Research Analyst
Glia

Vincent Bezemer, President, Americas at CRMNEXT

Vincent Bezemer

President, Americas
CRMNEXT

Bill Budde, Vice President, Banking Strategy and Solutions at Hyosung Innovue

Bill Budde

Vice President, Banking Strategy and Solutions
Hyosung Innovue

Parker Graham, Founder and CEO at Finotta

Parker Graham

Founder and CEO
Finotta

Peter Daugherty, Solutions Consultant, Banking at Zebra Technologies

Peter Daugherty

Solutions Consultant, Banking
Zebra Technologies

Ashish Garg, CEO & Co-Founder at Eltropy

Ashish Garg

CEO & Co-Founder
Eltropy

Bart Protzman, CEO at Four Points Federal Credit Union

Bart Protzman

CEO
Four Points Federal Credit Union

F.J. Tribuzio, Solutions Consultant at Entrust

F.J. Tribuzio

Solutions Consultant
Entrust

Michael Bartoo, SVP, Marketing Client Relationships at Marquis

Michael Bartoo

SVP, Marketing Client Relationships
Marquis

Matt Levandowski, CEO at Heritage Family CU

Matt Levandowski

CEO
Heritage Family CU

Deena Otto, Chief Operating Officer at Stanford FCU

Deena Otto

Chief Operating Officer
Stanford FCU

Gabriel Krajicek, CEO at Kasasa

Gabriel Krajicek

CEO
Kasasa

Brian Muse-McKenney, Chief Revenue Officer at Episode Six

Brian Muse-McKenney

Chief Revenue Officer
Episode Six

Alisha Crafton, Chief Growth Officer at Kasasa

Alisha Crafton

Chief Growth Officer
Kasasa

Soren Bested, Chief Operating Officer at Agent IQ

Soren Bested

Chief Operating Officer
Agent IQ

Elizabeth Robillard, Event Director at Future Branches

Elizabeth Robillard

Event Director
Future Branches

Tim Hayden, CEO & Managing Partner at Brain+Trust

Tim Hayden

CEO & Managing Partner
Brain+Trust

Michelle Peterson, Chief Member Experience Officer at A+ Federal Credit Union

Michelle Peterson

Chief Member Experience Officer
A+ Federal Credit Union

Don Beck, President and CEO at The MSR Group

Don Beck

President and CEO
The MSR Group

Matt Phipps, CMO at Agent IQ

Matt Phipps

CMO
Agent IQ

David Stafford, Market Manager at Desert Financial Credit Union

David Stafford

Market Manager
Desert Financial Credit Union

Miles Kasner, Market Manager at Desert Financial Credit Union

Miles Kasner

Market Manager
Desert Financial Credit Union

Cindy Vela, Vice President Digital Services & Development IT Department at OneNevada Credit Union

Cindy Vela

Vice President Digital Services & Development IT Department
OneNevada Credit Union

Gray Ditsler, Senior Engagement Manager at EXL Banking

Gray Ditsler

Senior Engagement Manager
EXL Banking


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